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Mercedes-Benz Indonesia Customer Care Center: 1 5000 50


Here at Mercedes-Benz, we believe that excellence extends to our customer care as well. Our Customer Care Centre is committed to delivering quality service – you can be rest assured that any queries will be handled in a most caring and professional manner.


Service24h Roadside Assistance
24hours a day, 7 days a week


Product/Sales Enquiry
8:00am - 10:00pm
Monday - Saturday (Closed on public holidays)


Aftersales Services
08:00am – 17:00pm
Monday - Friday (Closed on public holidays)

PT Mercedes-Benz Distribution Indonesia (MBDIna)

CIBIS Nine Building, 15th Floor Unit A
Jl. TB. Simatupang No. 2,
Jakarta 12560 – Indonesia
T. +62-21 5084 5600 / +62-21 5084 5699


PT Mercedes-Benz Indonesia
Desa Wanaherang, Gunung Putri,
Bogor 16965 - Indonesia
T. +62-21 2351 9108


Please select your enquiry