Has your paintwork been scratched by shopping trolleys?

Be it breakdown or damage: Mercedes-Benz will help.

Parking dent at the garden centre?

Be it breakdown or damage: Mercedes-Benz will help.

Collision on the way to the summer festival?

Be it breakdown or damage: Mercedes-Benz will help.

Dodged an animal and hit the crash barrier?

Be it breakdown or damage: Mercedes-Benz will help.

Contact us


Direct line to comprehensive assistance.

Contact us


Direct line to comprehensive assistance.

What do I do if something happens? Who do I contact if there is damage? Who is available to help at short notice? Mercedes-Benz helps. Simply request assistance by pressing the appropriate button in your Mercedes or making a call and we will support and assist you in the next steps.

  • Mercedes-Benz

    Mercedes-Benz Service Hotline: 1 5000 50

    Mercedes-Benz Service Hotline organises fast 24/7 assistance in the event of breakdowns or accidents.

    Mercedes-Benz Service Hotline: 1 5000 50

    Be it a minor breakdown or severe damage: our skilled contacts are here for you 24/7. They will assist you with all issues relating to potential damage and will organise customised measures for you. From personal, on-site assistance to organising the remainder of your trip and ideal repairs to your Mercedes. Everything from a single source – everything so you stay mobile and relaxed.

    Service Hotline

    Call 1 5000 50 and benefit from skilled Mercedes-Benz contacts 24/7.

    Quickly dial and benefit from personal support by our agents: call 1 5000 50 and speak to our skilled contacts 24/7.

  • MERCEDES-AMG

    Our exclusive Mercedes-AMG hotline: 1 5000 50

    Mercedes-AMG Hotline: exclusively available to Mercedes-AMG customers

    Our exclusive Mercedes-AMG hotline: 1 5000 50

    The direct line to your "AMG pit lane crew" for maximum service performance: you are directly connected to AMG experts who will be happy to help you with their expertise. Regardless of whether you are arranging an appointment or have an issue surrounding your Mercedes-AMG – we will take care of it! And even in the unlikely event of a breakdown or accident we will guarantee fast assistance.

    Your benefits:

    • Competent service surrounding your Mercedes-AMG
    • Exclusively for Mercedes-AMG customers
    • No waiting times and direct contact with an AMG expert
    • 24 a day, 365 days a year
    • Free of charge

SmallRepair


Combat the traces of everyday wear.

SmallRepair


Combat the traces of everyday wear.

A scratch in the outside mirror on the way to your holiday destination – what now?

Thanks to innovative repair methods Mercedes-Benz quickly and cost-efficiently makes minor damage on the exterior or interior disappear.

A scratch in the outside mirror on the way to your holiday destination – what now?

Mercedes-Benz helps.

Mercedes-Benz helps.

Scratches, dents or stone chip can hardly be avoided during the service life of a vehicle. That is what Mercedes-Benz SmallRepair is all about. Innovative repair methods make minor damage inside and out disappear quickly and, above all, at a reasonable price – without requiring the replacement of entire parts. All with the accustomed high standard of proven Mercedes-Benz quality, of course.

Damage repairs


The matching solution for any issue.

Damage repairs


The matching solution for any issue.

"Arranged to go to a party and caught up in a collision? What can I do?"

Be it damage to bodywork, paintwork or vehicle part replacements – visit your authorised Mercedes-Benz specialist workshop.

"Arranged to go to a party and caught up in a collision? What can I do?"

Mercedes-Benz helps.

Mercedes-Benz helps.

Even damage after a collision and major accident damage is carefully rectified by experienced Mercedes-Benz specialists: thanks to accurately matching methods that meet the requirements and demands of the material and with special manufacturer expertise. Consequently your Mercedes will technically and visually remain an original. You will receive a Mercedes-Benz Repair™ certificate to verify the special repair quality.

Mobility solution


You will reach your destination with Mobilo.

The mobility solution Mobilo comes as standard with every Mercedes-Benz car, and is renewed free of charge after every Mercedes-Benz service – for up to 30 years.

Mobility solution


You will reach your destination with Mobilo.

The mobility solution Mobilo comes as standard with every Mercedes-Benz car, and is renewed free of charge after every Mercedes-Benz service – for up to 30 years.

Fast assistance on site – free and available 24/7.

Mercedes-Benz Mobilo guarantees Europe-wide mobility in the event of a breakdown, an accident or in the event of vandalism so you can carry on with your journey.
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Fast assistance on site – free and available 24/7.

In the event of a breakdown, an accident, a minor mishap or vandalism, our experts throughout Europe ensure that you stay mobile. By performing repairs on the spot, providing a replacement vehicle or organizing airline tickets. And should you prefer to relax whilst waiting for your vehicle to be repaired, we will gladly pay for your hotel accommodation. One phone call is all it takes.

Mercedes-Benz Service Hotline: 1 5000 50
Mercedes-AMG Service Hotline: 00800 264 77777

The predecessor product called MobiloLife is valid for vehicles first registered between 24.10.1998 and 31.03.2008, provided the mobility solution has been regularly extended or reactivated by servicing the vehicle at an authorised Mercedes-Benz dealership.